IB Business Management Revision

Operations Management

Production methods, quality, the supply chain and operational decisions.

Operations Management is a core part of IB Business Management. Revise the key concepts and common mistakes below, then lock them in with the free games.

Key concepts

Supply chainSequence from raw material to consumer
OutsourcingBuying activity from outside provider
OffshoringMoving activity to another country
R&DResearch & development of new products
ReshoringBringing offshored activity back home
Location factorCost, market, infra, labour, regulation
LeanEliminating waste from operations
KaizenContinuous, small improvements
JITJust-in-time: stock arrives as needed
TQMTotal quality management — all involved
Six Sigma3.4 defects per million; data-driven
Quality circleWorkers meet to solve quality issues
Job productionOne-off custom item, high skill
Batch productionGroups of identical items, then switch

Practise Operations Management — free games

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