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IB Business Management Revision

Operations Management

Production methods, quality, the supply chain and operational decisions.

Operations Management is a core part of IB Business Management. Revise the key concepts and common mistakes below, then lock them in with the free games.

Key concepts

Supply chainSequence from raw material to consumer
OutsourcingBuying activity from outside provider
OffshoringMoving activity to another country
R&DResearch & development of new products
ReshoringBringing offshored activity back home
Location factorCost, market, infra, labour, regulation
LeanEliminating waste from operations
KaizenContinuous, small improvements
JITJust-in-time: stock arrives as needed
TQMTotal quality management — all involved
Six Sigma3.4 defects per million; data-driven
Quality circleWorkers meet to solve quality issues
Job productionOne-off custom item, high skill
Batch productionGroups of identical items, then switch

What your exam board covers

Where Operations Management sits in each exam board's specification. Tap a board to see what it lists.

HLUnit 5 — Operations management
  • 5.1 Introduction to operations management
  • 5.2 Operations methods
  • 5.3 Lean production and quality management (HL only)
  • 5.4 Location
  • 5.5 Break-even analysis
  • 5.6 Production planning (HL only)
  • 5.7 Crisis management and contingency planning (HL only)
  • 5.8 Research and development (HL only)
  • 5.9 Management information systems (HL only)

Source: IB Diploma Business Management guide (first assessment 2024), accessed 23 June 2026.

SLUnit 5 — Operations management
  • 5.1 Introduction to operations management
  • 5.2 Operations methods
  • 5.4 Location
  • 5.5 Break-even analysis

Source: IB Diploma Business Management guide (first assessment 2024), accessed 23 June 2026.

Learn Operations Management step by step

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