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IB Business Management Revision

Human Resource Management

Organisational structure, leadership, motivation and industrial relations.

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Why does a business motivate its staff?

Human Resource Management is a core part of IB Business Management. Revise the key concepts and common mistakes below, then lock them in with the free games.

Key concepts

AutocraticLeader decides; workers obey
DemocraticLeader consults; team votes
Laissez-faireLeader steps back; team self-directs
Tannenbaum-Schmidt1958 continuum from boss-led to team-led
Trade unionWorker body bargaining with employer
Collective bargainingUnion negotiates pay for members
Job descriptionTasks and duties of the role
Person specificationSkills and qualities of the ideal candidate.
Internal recruitmentFilling vacancy from existing staff
Induction trainingIntroduction to firm for new hires
On-the-job trainingLearning by doing the role
Off-the-job trainingTraining away from the workplace
Maslow's hierarchyFive-level pyramid of needs (1943)
Herzberg two-factorHygiene prevents dissatisfaction; motivators satisfy

What your exam board covers

Where Human Resource Management sits in each exam board's specification. Tap a board to see what it lists.

HLUnit 2 — Human resource management
  • 2.1 Introduction to human resource management
  • 2.2 Organizational structure
  • 2.3 Leadership and management
  • 2.4 Motivation and demotivation
  • 2.5 Organizational (corporate) culture (HL only)
  • 2.6 Communication
  • 2.7 Industrial/employee relations (HL only)

Source: IB Diploma Business Management guide (first assessment 2024), accessed 23 June 2026.

SLUnit 2 — Human resource management
  • 2.1 Introduction to human resource management
  • 2.2 Organizational structure
  • 2.3 Leadership and management
  • 2.4 Motivation and demotivation
  • 2.6 Communication

Source: IB Diploma Business Management guide (first assessment 2024), accessed 23 June 2026.

Learn Human Resource Management step by step

Free interactive mini-lessons: short screens, worked examples and quick checks. Pick your exam board:

Common mistakes to avoid

Questions where students often pick the tempting wrong answer — make sure you know the right one:

Why does a business motivate its staff?✗ Motivation has no effect on performance.   ✓ Motivated staff are more productive and stay longer.

Practise Human Resource Management — free games

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