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AQA A-level Business (7132) · 3.5 Decision making to improve financial performance
Mini-Lesson

Decision making to improve financial performance

This mini-lesson covers the whole of AQA 7132 section 3.5: financial objectives, cash flow forecasting, budgets and variance analysis, break-even and contribution with full calculations, the three levels of profit and their margins, ROCE, sources of finance, and how to improve cash flow and profitability.

Work through each screen, answer the questions as you go (some are analysis, some are calculations) and collect ⭐ stars. Every number here is worked through step by step. Press Start when you're ready.

3.5.1 · financial objectives

Setting financial objectives

  • Revenue, cost and profit objectives — e.g. "raise operating profit margin from 6% to 9%".
  • Cash flow objectives — e.g. "cut receivables days from 60 to 40".
  • Return on investment — is the capital tied up in this business earning more than it would elsewhere? Measured by ROCE: operating profit ÷ capital employed × 100.
  • Capital structure objectives — what proportion of long-term funding is debt (gearing). Debt is cheaper and does not dilute ownership, but the interest must be paid whatever happens.
  • Investment (capital expenditure) objectives — how much to commit to new productive assets.
Cash ≠ ProfitProfit is revenue minus costs, recorded when the sale is made. Cash is what is actually in the bank today.

A firm that sells £1m of goods on 90-day credit has made the profit but has no cash. It must still pay wages on Friday. This is overtrading, and it is the single most common way a growing, profitable business goes bust.

3.5.2 · cash flow forecasting

Cash flow forecasting

A cash flow forecast lists, month by month: cash inflowscash outflows = net cash flow; then opening balance + net cash flow = closing balance (which becomes next month's opening balance).

Worked example — a seasonal retailer, £000

Sep: inflows 80, outflows 95 → net −15. Opening 30 → closing 15.

Oct: inflows 90, outflows 130 (stock build for Christmas) → net −40. Opening 15 → closing −25.

Nov: inflows 150, outflows 100 → net +50. Opening −25 → closing 25.

The forecast has done its job: it has shown the board, in advance, that October needs a £25,000 overdraft facility. Arranging it in September is routine; discovering it on 31 October is a crisis.

Value and limits: forecasts allow finance to be arranged early, support a loan application, and set a benchmark. But they rest on estimated sales and on customers actually paying when they said they would. A forecast built on optimistic sales is worse than none, because it breeds false confidence.

Quick check

Profitable but broke

?A firm reports a record annual profit of £600,000 yet cannot pay its staff in March. Which explanation is most likely?
3.5.2 · budgets

Budgets and variance analysis

A budget is a financial plan: a target for revenue or a ceiling for expenditure over a set period. Variance analysis compares budget with actual.

Variance = actual − budgetFavourable (F) = better for profit. Adverse (A) = worse for profit.

Now be careful, because this is where marks are lost every year:

  • Revenue above budget → favourable. Revenue below budget → adverse.
  • Costs above budget → ADVERSE. Costs below budget → favourable.

"Higher" does not mean favourable. It depends entirely on whether the line adds to profit or subtracts from it.

Interpret, don't just label. A favourable labour-cost variance may mean the firm ran understaffed — and the adverse quality and delivery consequences will land next quarter. An adverse marketing variance may be an over-spend that generated the favourable revenue variance beside it. Variances are the start of the investigation, not the end.

Quick check

Favourable or adverse?

?Budgeted raw material cost was £180,000; actual was £196,000. Budgeted revenue was £700,000; actual was £720,000. How are these variances described?
3.5.2 · break-even

Contribution and break-even

Contribution is what each unit contributes towards paying off the fixed costs — and, once they are paid, towards profit.

Contribution per unit = selling price − variable cost per unitBreak-even output = fixed costs ÷ contribution per unit
Total contribution = contribution per unit × units sold  ·  Profit = total contribution − fixed costs
Margin of safety = actual output − break-even output
Data — Harbour Lighting

Selling price: £40 per unit. Variable cost: £24 per unit. Fixed costs: £240,000 per year.

Actual output and sales: 18,000 units.

Calculate

Your turn — contribution per unit

1Calculate Harbour Lighting's contribution per unit, in £.
£
Hint: contribution per unit = selling price − variable cost = £40 − £24.
Calculate

Your turn — break-even output

2Calculate the break-even output, in units.
units
Hint: break-even = fixed costs ÷ contribution per unit = £240,000 ÷ £16.
Calculate

Your turn — margin of safety

3Calculate the margin of safety, in units.
units
Hint: margin of safety = actual output − break-even output = 18,000 − 15,000.
Calculate

Your turn — profit from contribution

4Calculate Harbour Lighting's profit, in £, using contribution.
£
Hint: total contribution = 18,000 × £16 = £288,000. Profit = total contribution − fixed costs = £288,000 − £240,000.
3.5.2 · reading the chart

The break-even chart

£ output (units) fixed costs £240k total costs total revenue BE 15,000 18,000 margin of safety 3,000 LOSS PROFIT
Break-even is where total revenue crosses total costs. The vertical gap beyond it is profit.

What moves the break-even point?

  • Price ↑ → contribution ↑ → break-even falls (revenue line steeper). But volume may fall — check the PED.
  • Variable cost ↓ → contribution ↑ → break-even falls.
  • Fixed costs ↑ (e.g. buying automation) → break-even rises, though variable cost per unit usually falls at the same time.

Limits of break-even analysis: it assumes everything is linear — that price is constant at all volumes (it is not: discounts) and that variable cost per unit is constant (it is not: bulk discounts, overtime premiums). It assumes everything produced is sold, and it is only as good as the cost data behind it. It is a planning tool, not a prophecy.

Quick check

Automation and break-even

?Harbour Lighting invests in automation: fixed costs rise from £240,000 to £330,000, but variable cost falls from £24 to £18. What happens to break-even output, and what does that mean?
3.5.2 · profit and margins

The three levels of profit — and their margins

Read down an income statement:

Revenue − cost of sales = GROSS PROFITGross profit − operating expenses = OPERATING PROFIT
Operating profit − interest − tax = PROFIT FOR THE YEAR

Each has a margin: margin (%) = (that profit ÷ revenue) × 100.

Harbour Lighting — income statement

Revenue (18,000 × £40): £720,000

Cost of sales (18,000 × £24): £432,000 → gross profit £288,000

Operating expenses (fixed costs): £240,000 → operating profit £48,000

Why three? They diagnose where the problem is. A healthy gross margin with a weak operating margin means the product is fine but the overheads are bloated. A weak gross margin means the problem is in pricing or direct costs — and no amount of overhead-cutting will fix it.

Calculate

Your turn — gross profit margin

5Calculate Harbour Lighting's gross profit margin (%).
%
Hint: gross profit margin = (gross profit ÷ revenue) × 100 = (£288,000 ÷ £720,000) × 100.
Match it

Match each profit measure to its calculation

Tap an item on the left, then its partner on the right.

Measure
How it is calculated
Calculate

Your turn — ROCE

6Harbour Lighting's capital employed is £400,000 and its operating profit is £48,000. Calculate its ROCE (%).
%
Hint: ROCE = (operating profit ÷ capital employed) × 100 = (£48,000 ÷ £400,000) × 100.
3.5.3 · sources of finance

Sources of finance

Internal: retained profit (free, no interest, no dilution — but limited, and it belongs to shareholders who may want it as a dividend) · sale of assets · tighter working-capital management.

External — short term:

  • Overdraft — flexible, interest only on what is used, ideal for a temporary cash dip. But expensive, and repayable on demand.
  • Trade credit — pay suppliers in 30–90 days. Free, but stretching it damages supplier relationships.
  • Debt factoring — sell your invoices to a factor for perhaps 80–90% of face value, now. Instant cash and no chasing, but you give up a slice of the profit and the factor's collection style may upset your customers.

External — long term: bank loans (predictable repayments, no ownership lost, tax-deductible interest — but interest must be paid in bad years too, and security is required) · share capital (no repayment obligation and no interest — but ownership and control are diluted, and dividends are expected) · venture capital (money plus expertise for high-risk ventures — at the price of a big equity stake and real influence).

The golden rule — match the term to the use. Finance a long-term asset with long-term finance. Funding a £2m factory on an overdraft is reckless: the bank can withdraw it on demand and the interest is punitive. Equally, taking a 10-year loan to cover a one-month cash dip means paying interest for a decade.

Sort it

Which source of finance?

Tap a source, then tap the category it belongs to.

🏠 Internal

⏱️ External — short term

🏦 External — long term

Quick check

Financing a long-term asset

?A profitable but rapidly growing manufacturer needs £2m for a new production line with a 10-year life. Which is the best-argued source, and why?
3.5.4 · improving cash and profit

Improving cash flow and profits

To improve cash flow: chase receivables harder or offer prompt-payment discounts · negotiate longer credit from suppliers · use debt factoring · cut or delay stock purchases · sell and lease back assets · delay capital expenditure · arrange an overdraft.

To improve profitability: raise price (only wise if demand is inelastic) · cut variable costs (renegotiate supply, reduce waste — but watch quality) · cut fixed costs / overheads · raise volume and spread fixed costs · improve the sales mix towards higher-contribution products.

Every one of these has a sting. Chasing customers harder can drive them to a rival. Stretching suppliers invites them to raise prices or deprioritise you. Delaying capital expenditure fixes this year's cash and damages next decade's competitiveness. Discounting to shift stock generates cash and destroys profit. Cutting a marketing budget flatters this quarter and starves the pipeline.

So say which problem you are solving. A cash crisis needs cash actions, even if they cost profit — because insolvency is fatal and low profit is not. A profitability problem needs margin actions, and taking cash-flow measures instead will simply make it worse.

Evaluation

Thinking like an examiner

  • Diagnose before you prescribe. Is this a cash problem or a profit problem? They demand opposite medicine.
  • Contribution is the workhorse. Price − variable cost. Break-even, margin of safety, profit, special-order decisions and product-mix decisions all fall out of it.
  • Read the three margins together. Where the margin collapses tells you where the business is broken.
  • Match the finance to the use, and watch gearing. Debt is cheap until the year the sales fall — then the interest is still due.
  • Break-even assumes linearity. Say so, and say what changes if price or unit variable costs move with volume.
Recap

The big ideas to know

Cash ≠ profit: profit is recorded at the sale; cash arrives when the customer pays. Overtrading kills profitable firms.

Variances: variance = actual − budget. Costs above budget = ADVERSE. Revenue above budget = favourable.

Contribution: price − variable cost. Break-even = fixed costs ÷ contribution per unit. Margin of safety = actual − break-even.

Profit: revenue − cost of sales = gross · − operating expenses = operating · − interest and tax = profit for the year.

Margins: (profit ÷ revenue) × 100 at each level — they show WHERE the problem is.

ROCE: (operating profit ÷ capital employed) × 100 — the headline return on investment.

Finance: internal (retained profit) · short-term (overdraft, trade credit, factoring) · long-term (loans, share capital, venture capital). Match the term to the use.

Press Finish to see your score.

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