3 missions. Guess, learn, then check. Your place is saved.
Mission 1In 2020, hackers hijacked famous Twitter accounts. What did they hack?
Mission 2The fix was out by March. Why did WannaCry still hit the NHS in May?
Mission 3Thieves reached a store's card tills via its air-con firm. How?
The specification points and sources are listed under the lesson: see Sources.
Mission 1
In 2020, hackers hijacked famous Twitter accounts. What did they hack?
Make a guess: In 2020, hackers hijacked famous Twitter accounts. What did they hack?
Cyber security · social engineering
People as the weak point
Cyber security: the processes, practices and technologies that protect networks, computers, programs and data from attack, damage or unauthorised access.
Social engineering: manipulating people so they give up confidential information, or do something unsafe.
Strong technical security fails if a person is persuaded to let the attacker in.
Attackers pretend to be someone trusted and use urgency, fear or a wish to help.
Cyber security · social engineering
Phishing
Phishing: fake messages, often email or SMS, that pretend to come from a trusted organisation to get private information.
The message usually links to a fake website that copies a real login page.
Anything typed there (passwords, bank details) goes straight to the attacker.
Purpose: steal login or payment details for fraud or to break into accounts.
Quick check
?A text says: "ParcelGo: your parcel is held. Pay a £1.45 redelivery fee within 24 hours at parcelgo-redeliver.info". Which detail is the strongest sign of phishing?
Cyber security · social engineering
Blagging and shouldering
Blagging (pretexting): inventing a scenario so a victim gives information or does something they normally wouldn't, e.g. "I'm from IT; read me your password."
Shouldering (or shoulder surfing): watching someone's private information over their shoulder, e.g. a PIN at a cashpoint or a password typed on a train.
Protection: shield the keypad and screen; never tell anyone your password.
Cyber security · social engineering
Pharming
Pharming: redirecting a website's traffic to a fake website, so even a correctly typed address leads to the fake.
Malicious code on the user's computer or a server changes where the address leads.
Unlike phishing, there's no link to click.
Protection: anti-malware; check the address bar and padlock (HTTPS) before logging in.
Quick check
?Sam typed his bank's correct web address himself, but the login page that appeared was a fake that stole his password. Which attack is this?
Cyber security · social engineering
Protecting against social engineering
Training: users learn the warning signs.
Check the real web address (URL) behind a link before clicking it.
Verify requests through a contact you already know, not one in the message. Never share a password.
Quick check
?Priya, who works in a firm's finance team, gets an email that seems to be from her manager: "Urgent: pay this new supplier £8,000 today. I'm in meetings, so don't call." What should she do?
Mission check
?In 2020, hackers hijacked famous Twitter accounts. What did they hack?
Twitter said attackers used a "phone spear-phishing attack" on a small number of employees; New York regulators found the callers posed as Twitter's IT help desk. With staff logins they reached the tools used to manage accounts. That's social engineering: the people were the weak point.
Mission 2
The fix was out by March. Why did WannaCry still hit the NHS in May?
Make a guess: The fix was out by March. Why did WannaCry still hit the NHS in May?
Cyber security · malware and technical attacks
Malware
Malware (malicious software): an umbrella term for hostile or intrusive software.
It can delete or encrypt files, steal data, record typing, or let an attacker take control.
Ways in: email attachments, downloads, infected websites and software weaknesses.
Removable media such as USB devices can carry malware past the network's defences.
Cyber security · malware and technical attacks
Forms of malware
Virus: attaches to a file or program; spreads when that file is run or shared.
Trojan: pretends to be useful software but carries hidden malware.
Spyware: secretly records what you do and reports it to the attacker.
Quick check
?Mia downloads a free photo editor. It works well, but it also secretly lets a stranger control her laptop. Which type of malware is it?
Cyber security · malware and technical attacks
Vulnerabilities and patches
A vulnerability is a weakness in software that an attacker can exploit.
The maker then releases a patch: an update that fixes it.
Unpatched or outdated software still has the weakness. An operating system that no longer gets updates can't be fixed.
Automatic software updates install patches as soon as they're out.
Cyber security · malware and technical attacks
Anti-malware software
Anti-malware scans files, downloads and memory for malware.
It compares code with a database of known malware and also flags suspicious behaviour.
Malware it finds is quarantined (isolated) or deleted.
It needs regular updates, or it can't recognise new malware.
Quick check
?A school's computers all run anti-malware, but they use an old operating system that no longer gets updates. New malware spreads through a weakness in that system. Which change protects them best?
Mission check
?The fix was out by March. Why did WannaCry still hit the NHS in May?
The National Audit Office found that the infected NHS organisations had unpatched or unsupported Windows operating systems. A patch only protects computers that install it, so the malware spread to the ones that hadn't.
Mission 3
Thieves reached a store's card tills via its air-con firm. How?
Make a guess: Thieves reached a store's card tills via its air-con firm. How?
Cyber security · defences
Access levels
Access rights set which users can read, change or delete each file, folder or system.
Each person gets only the access their role needs: a pupil can't open exam papers.
An administrator sets and reviews them.
Misconfigured access rights are a threat: users, or an attacker with their login, reach data they shouldn't.
Cyber security · defences
Passwords and authentication
Authentication checks that a user really is who they claim to be, e.g. with a username and password.
A strong password is long, mixes character types, isn't a dictionary word and isn't reused.
Systems should lock an account after a few wrong attempts, which defeats guessing.
Weak and default passwords are a threat: default passwords such as "admin" are published online, so attackers try them first.
Cyber security · defences
Firewalls
A firewall monitors incoming and outgoing network traffic and allows or blocks it using a set of security rules.
Firewalls inside a network stop traffic from one part reaching a more sensitive part.
MAC address filtering: only devices whose MAC address (the physical address in their network adapter) is on an approved list can join.
Quick check
?A school lets its catering supplier log in to its network to update the lunch menu. Which setting best protects pupils' records?
Cyber security · defences
Beyond passwords
Biometrics: a fingerprint or face proves who you are. It can't be forgotten and is hard to copy.
Biometrics are used particularly to unlock mobile devices.
CAPTCHA: a test humans pass but automated programs fail, so bots can't sign up or guess passwords in bulk.
Email confirmation: clicking a link sent to your email proves it's you, e.g. when signing up.
Cyber security · defences
Encryption as a defence
Encryption scrambles data using a key, so only someone with the right key can read it.
Data intercepted or stolen while encrypted is useless to an attacker without the key.
Encrypt data sent across network connections, wired or wireless (e.g. HTTPS websites, wireless networks), and stored data.
No single method stops everything: authentication, encryption, a firewall and MAC address filtering work together as layers.
Cyber security · defences
Testing your own defences
Network security matters because a network links many devices holding valuable data, so one weakness can expose them all.
Penetration testing: authorised testers try to break into a system to find weaknesses before criminals do.
Two types: testers given knowledge and basic logins (simulating a malicious insider), and testers given no credentials (simulating an external attack).
Quick check
?Why would a bank pay a security firm to try to break into its own network?
Mission check
?Thieves reached a store's card tills via its air-con firm. How?
The retailer had given an air-con firm remote access to its network, and attackers used that foothold. A US Senate report found the retailer had not isolated its most sensitive systems from the rest of its network, so the attackers moved on to the card tills. Access levels limiting the supplier to its billing system, and firewalls between parts of the network, could have blocked that route.
Recap
Big ideas
Social engineering manipulates people into giving away information or access: people are often the weakest point in a system.
Phishing uses fake messages and fake websites to steal details; check links, verify through a known contact, never share passwords.
Pharming sends you to a fake site even when you type the correct address.
Malware is hostile software; it gets in through attachments, downloads, websites and weaknesses in software.
Patches fix vulnerabilities, but only once installed; anti-malware must be kept up to date to recognise new malware.
Access levels give each user only what their role needs; authentication proves who a user is; firewalls allow or block traffic using rules.
Encryption makes intercepted or stolen data unreadable without the key.
Penetration testing finds weaknesses before attackers do.
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Mini-lesson complete!
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You've worked through Cyber security for AQA GCSE Computer Science (8525). 🎉
Mission 1In 2020, hackers hijacked famous Twitter accounts. What did they hack?
Mission 2The fix was out by March. Why did WannaCry still hit the NHS in May?
Mission 3Thieves reached a store's card tills via its air-con firm. How?